Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, people devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose an attorney or a medical professional.

Young people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of consumer reviews remain without a reply. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new vehicle and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

95% Of Unsatisfied Consumers Will Go Back To A Company If A Business Manages To Fix Problems Quickly And Efficiently

Consumers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Google Represents 57.5 Percent Of All Reviews Throughout The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Staying connected with your customers builds their trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our buying decisions.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business.

Source: RevLocal

83% Of All Young People Were Asked To Give A Review Recently

Of those invited, 80% of consumers did give a review. In general, businesses have asked 66% of all clients to post a review on their company.

Source: Brightlocal

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Generally, 142 million customers go to Yelp monthly. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal