72% Of Customers Will Not Take Action Before They Read Some Reviews

Regardless of how enticing your marketing is, you still need client reviews. There's no other way around it. Consumers are still ready to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews remain without a reaction. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

Majority Of Customers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is among lots of that highlight the significance of online scores. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more crucial than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a perfect five star rating.

Source: Brightlocal

The Majority Of Popular Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

89% Of Consumers Choose To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, everyday people choose to read reviews on their smart phones.

Source: Statista

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated material has an indisputable influence on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

74 Percent Of Local Businesses Have At Least 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Looking at online rankings statistics, we discovered that a company needs to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

70% Of Consumers Prefer To Learn About A Business By Means Of Reviews And Short Articles, Instead Of Ads

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Keeping in touch with your clients develops trust. Even something like reacting to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs