53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two-thirds of companies have good and awesome scores. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

83% Of Clients Don't Trust Advertising

The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to pay attention to customers' suggestions online.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social media reviews stats, Facebook impacts more than half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you provide them a great experience.

Source: Brightlocal

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat customers fairly typically flourish, review sites help ensure of that.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers go to Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

83% Of All Younger Shoppers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did submit a review. In general, companies have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

15 Percent Of Users Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of prospective consumers will not even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

73 Percent Of Customers Think Written Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the prospective clients are trying to find. Almost a third of consumers state written reviews are the only feature that makes them think the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out a lot more reviews to get a clear view of how business is really doing. Do not depend on that figure alone.

Source: Brightlocal