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Reviews Shared On Twitter Can Help Grow Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
83 Percent Of Customers Do Not Rely On Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads pick to take notice of consumers' recommendations online.
Source: Statuslabs
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably usually flourish, review websites help make sure of that.
Source: Statuslabs
67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when clients have to pick a solution provider.
Source: DemandGenReport
If A Company Takes Care Of Issues Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Business
Customers do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
The Majority Of Customers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
15% Of Customers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of potential clients won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Just 6% Of Consumers Do Not Trust Customer Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews first.
Source: Statista
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people spend more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo