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86 Percent Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase possibility for an item with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Favorable Reviews Encourage 68% Of Customers To Use A Local Business
Given that the vast majority of customers read reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't pleased with scores alone.
Customer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Almost a 3rd of consumers state written reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Google Accounts For 57.5 Percent Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well normally prosper, review sites help make sure of that.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
77% Of Consumers Would Most Likely Submit A Review If They Were Asked
More than a 35% would leave a review to educate others about their customer experience and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their decision making process.
Source: Podium
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
No matter how appealing your marketing is, you still need consumer reviews. There's no way around it. Customers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Keeping in touch with your customers establishes trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review data, people devote more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the value of being informed. User-generated content has an indisputable effect on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal