for
Seamless Gutter Companies
TapEasyReviews
Just $47.00/Monthly
Asking For A Review Is Easy!
This Is What Your Customer Receives
If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Company
Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your consumers develops trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you might expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those very same clients are also ready to accept slower shipping times for such products.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Typical Review Length Has Become 65% Much Shorter Since 2010
These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
83% Of Customers Do Not Rely On Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to focus on clients' recommendations online.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you select the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
Positive Reviews Encourage 68% Of Customers To Choose Local Businesses
Considering that the huge majority of customers read reviews, you'd want yours to be appealing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Users Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a doctor or a lawyer.
Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters