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A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are generally ads.
Source: Martech Zone
83% Of All Younger People Were Asked To Submit A Review Recently
Of those asked, 80% of customers did post a review. In general, companies have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other people, you manage to pick one that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
Online Item Reviews About An Item Can Increase Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when clients have to pick a service provider.
Source: DemandGenReport
77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
95% Of Disappointed Consumers Will Return To A Business If A Company Makes An Effort To Resolve Issues Rapidly And Effectively
Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some unfavorable reviews.
Source: Capterra
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online rankings data, we learnt that a business requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out much more reviews to get an idea of how the business is actually doing. Do not depend on that figure alone.
Source: Brightlocal
73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Almost a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are useful and appropriate.
Source: Fan and Fuel
15% Of People Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of possible consumers won't even consider doing business with a company they can't find viewpoints about.
Source: Statuslabs
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews go on without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Given that the huge bulk of customers check out reviews, you'd want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal