64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.

With the help of other people, you manage to select a model that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service

This stat is among many that illustrate the significance of online scores. Now that news of consumer satisfaction travels this quick, keeping your clients pleased is more important than ever.

57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for companies with a best five star ranking.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews go on without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

Reviews Published On Twitter Can Help Grow Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Google Represents 57.5 Percent Of All Reviews Throughout The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

74 Percent Of Local Businesses Have At Least One Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online ratings data, we learnt that a business requires to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

US Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews

When people check out reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.

Source: Statista

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Communicating with your customers establishes trust. Even something like responding to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

Over Half Of Consumers Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista