95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Overall two-thirds of businesses have excellent and awesome scores. Only 5% of businesses have a score below three stars.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our buying decisions.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

More Than Half Of Consumers Will Not Use A Business If It Has Less Than A 4 Star Rating

This stat is one of many that show the importance of online scores. Now that news of client satisfaction travels this fast, keeping your customers delighted is more important than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for services with an ideal five star score.

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your consumers establishes trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation doesn't affect just the consumers. Prospective team members also take a look at scores and read reviews.

Source: Deloitte

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and rating data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

Consumers Could Spend 31% More With A Business That Has Terrific Reviews

Take notice of this statistic. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Online Item Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase probability for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center