30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Communicating with your customers builds their trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how business is actually doing. Don't depend upon that statistic alone.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two thirds of businesses have excellent and awesome scores. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

More Than Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies actually use them.

Although we now know why customer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews remain without a reaction. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users take notice of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people spend more than 5 times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated content has an unassailable impact on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

73% Of Consumers Think Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't satisfied with ratings alone.

Written reviews make the stats appear more authentic which is what the potential consumers are searching for. Practically a third of customers say written reviews are the only feature that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

82 Percent Of Customers Go To Review Sites Because They Wish To Buy A Product Or A Service And Want To Get The Truth About The Businesses Services And Products.

Review websites are locations that customers go to get the truth about a business, services or product . Because they have already formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

15% Of Consumers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of prospective consumers won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick an attorney or a physician.

Younger people (age 18-35) are much more inclined to work with an expert based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters