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64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their buying confidence.
Companies use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users explain your services or product, the more money you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
15% Of Customers Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of prospective consumers will not even consider working with a company they can't find viewpoints about.
Source: Statuslabs
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you manage to pick one that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats indicate a business's reputation does not affect simply the clients. Prospective employees also look at scores and take a look at reviews.
Source: Deloitte
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social media reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews statistics reveal that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews typically carry the exact same weight as guidance from family and friends.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, people spend more than five times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them an excellent experience.
Source: Brightlocal
89% Of Customers Review A Companies Replies To Reviews
Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a medical professional or a legal representative.
Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters