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A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers fairly typically flourish, review websites help ensure of that.
Source: Statuslabs
89% Of Customers Read A Companies Feedback To Reviews
Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
If A Business Deals With Problems Rapidly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Business
Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Considering that the large majority of customers check out reviews, you'd want yours to be appealing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some unfavorable reviews.
Source: Capterra
Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Online Item Reviews About A Product Can Raise Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people spend more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still require consumer reviews. There is no other way around it. Clients are still going to hear you out, but they trust other people more.
Source: My Testimonial Engine
If They Were Asked, 77% Of Consumers Would Certainly Post A Review
More than a 35% would do it to notify others about their consumer encounter and 24% would probably direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their choice making process.
Source: Podium
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review statistics position consumers' reviews as the most credible source of suggestions. Online reviews usually bring the exact same weight as recommendations from family and friends.
Source: Brightlocal