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67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
Reviews have a huge impact on their decision when clients have to select a service provider.
Source: DemandGenReport
83% Of Consumers Don't Trust Advertising
The conventional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to pay attention to clients' suggestions online.
Source: Statuslabs
Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270%
User review statistics reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, concur that it increases their buying confidence.
Companies use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics position clients' reviews as the most credible source of recommendations. Online reviews usually carry the very same weight as suggestions from friends and family.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the value of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those very same customers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
People Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to purchase a new automobile and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you manage to select one that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read a lot more reviews to get a better idea of how business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than women.
Reviews and rating stats reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
If A Business Deals With Issues Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Go Back To A Business
Consumers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
The Majority Of Best-selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower score in fact helps your overall score.
According to consumer rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center