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Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review stats show the purchase possibility for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.
Source: Statista
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably usually flourish, review sites help ensure of that.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Customers
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Users Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still need customer reviews. There's no other way around it. Clients are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
15 Percent Of Customers Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of possible clients will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as recommendations from family and friends.
Source: Brightlocal
30% Of Clients Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your customers develops trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are going to invest more cash with a company.
Source: Statuslabs
Just 6 Percent Of Consumers Don't Trust Customer Reviews At All
According to consumer review stats, a massive 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
83% Of All Younger Clients Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, businesses have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read many more reviews to get an idea of how business is really doing. Do not depend on that figure alone.
Source: Brightlocal
63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review statistics reveal the basic popularity of a website can just presume when it comes to trust.
Source: Review Trackers
Unfavorable Reviews Can Improve Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo