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Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.
Although we now know why client reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
Reviews Posted On Twitter Can Increase Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Purchasing choices are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
89% Of Individuals Want To Read Reviews Using Their Mobile Phones
Be it via an app or a mobile internet browser, consumers choose to read reviews on their mobile phones.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social reviews stats, Facebook affects over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are likely to rely on a local business.
Source: RevLocal
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a legal representative or a physician.
Younger people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
95% Of Dissatisfied Clients Will Return To A Company If A Company Takes Care Of Problems Quickly And Effectively
Customers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated content has an unassailable influence on consumers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
86% Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
74 Percent Of Regional Businesses Have At Least 1 Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings statistics, we found out that a business needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
15 Percent Of Users Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of potential clients will not even consider working with a company they can't find opinions about.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a business's reputation does not impact simply the customers. Potential employees also look at scores and take a look at reviews.
Source: Deloitte
91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews generally carry the exact same weight as advice from loved ones.
Source: Brightlocal
77% Of Customers Would Definitely Submit A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo