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61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally 2 out of 3 companies have excellent and outstanding scores. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact use them.
Although we now know why client reviews are so effective, many businesses apparently don't.
Source: LsaInsider
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Published On Twitter Can Improve Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out much more reviews to get an idea of how the business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to customer review stats, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and ranking stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online scores data, we learnt that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
More Than Half Of Shoppers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those very same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of customer reviews remain without a reaction. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers