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Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People anticipate to see some unfavorable reviews.
Source: Capterra
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people spend more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat customers well normally flourish, review sites help ensure of that.
Source: Statuslabs
90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
77% Of Users Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our buying preferences.
According to social media reviews statistics, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Normally, 142 million consumers check out Yelp on a monthly basis. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
83% Of All Younger People Were Asked To Post A Review Recently
Of those invited, 80% of clients did leave a review. In general, businesses have asked 66% of all consumers to give a review on their business.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management stats suggest a company's reputation does not impact just the clients. Prospective team members also take a look at scores and read reviews.
Source: Deloitte
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, concur that it increases their buying confidence.
Companies use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista