30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Staying connected with your customers develops trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs

The Majority Of Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

More Than Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is one of numerous that illustrate the importance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your consumers happy is more important than ever.

57% of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with an ideal five star ranking.

Source: Brightlocal

70% Of Consumers Prefer To Discover A Business Via Posts And Reviews, Rather Than Ads

Ads are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

72 Percent Of Clients Will Not Take Action Before They Read Some Reviews

Regardless of how enticing your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Customers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the value of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those very same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.

Online reviews are obviously persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

15 Percent Of Clients Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of prospective clients will not even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

Reviews Published On Twitter Can Help Increase Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Considering that the huge bulk of customers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review statistics reveal the basic appeal of a website can just go so far when it concerns trust.

Source: Review Trackers

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management stats suggest a company's reputation doesn't impact just the consumers. Potential employees likewise take a look at ratings and read reviews.

Source: Deloitte

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

If A Company Manages To Fix Issues Rapidly And Effectively, 95% Of Unhappy Customers Will Go Back To A Business

Clients don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday