60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and ranking data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Corresponding with your customers creates trust. Even something like responding to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

These online review statistics show the general appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise influence our buying preferences.

According to social reviews stats, Facebook affects the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business.

Source: RevLocal

83 Percent Of Consumers Don't Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to take notice of customers' suggestions online.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your product and services, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers honorably generally prosper, review sites help make sure of that.

Source: Statuslabs

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

70 Percent Of Customers Prefer To Learn About A Business Via Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize An Organisation

This stat is one of many that illustrate the importance of online rankings. Now that news of customer fulfillment travels this quick, keeping your clients pleased is more crucial than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for companies with a perfect five star score.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a legal representative.

Young people (age 18-35) are even more likely to work with a professional based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

89% Of Customers Browse A Businesses Reactions To Reviews

Not only do the majority of consumers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

74 Percent Of Regional Businesses Have At Least One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Looking at online rankings stats, we learnt that a business needs to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Usually, 142 million consumers go to Yelp monthly. If you have not declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal