88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management statistics show a company's reputation does not impact simply the consumers. Prospective team members also take a look at rankings and read reviews.

Source: Deloitte

Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Since the huge majority of customers check out reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star rating is the first thing consumers see. Still, users focus on other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our purchasing decisions.

According to social media reviews data, Facebook impacts over half of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If A Company Takes Care Of Issues Quickly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat clients honorably usually succeed, review websites help make sure of that.

Source: Statuslabs

Reviews Posted On Twitter Can Help Boost Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

The Majority Of Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower rating actually helps your overall rating.

According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website

Generally, 142 million consumers go to Yelp each month. This is as great a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

89% Of Clients Browse A Companies Feedback To Reviews

Not only do most customers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most trustworthy source of suggestions. Online reviews normally carry the same weight as guidance from loved ones.

Source: Brightlocal

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall two thirds of businesses have exceptional and awesome ratings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

15 Percent Of Buyers Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of potential clients won't even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone