Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Considering that the huge majority of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumers Could Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users describe your services or product, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

83% Of All Younger Shoppers Were Invited To Submit A Review Recently

Of those asked, 80% of customers did give a review. Overall, businesses have asked 66% of all clients to give a review on their company.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new automobile and there are several models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

74 Percent Of Regional Companies Have At Least One Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online ratings statistics, we found out that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the massive effect user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews stay without a response. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

89% Of Consumers Review A Businesses Feedback To Reviews

Not only do a lot of clients read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the exact same weight as suggestions from friends and family.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Due To The Fact That They Want To Buy A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Websites.

Users come since they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics show the basic popularity of a website can just go so far.

Source: Review Trackers

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

No matter how eye-catching your marketing is, you still need client reviews. There is no skirting around it. Consumers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine