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88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
15 Percent Of Customers Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of prospective customers won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
Due To The Fact That They Want To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Websites.
Review sites are places that people go to get the facts about a product, business or service . Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing choices are made rapidly.
Online reviews are certainly convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
USA Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star ranking is the first thing consumers see. Still, users take note of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.
Source: Statista
77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats indicate a business's reputation doesn't impact simply the customers. Prospective employees also look at ratings and take a look at reviews.
Source: Deloitte
60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and rating stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still need client reviews. There's no skirting around it. Clients are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
Just 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to consumer review stats, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews
Take notice of this statistic. The better other users describe your services or product, the more money you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of All Young Shoppers Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did submit a review. Overall, businesses have actually asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
89% Of Customers Review A Companies Reactions To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal