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71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select an attorney or a medical professional.
Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
89% Of Consumers Read A Companies Replies To Reviews
Not only do the majority of customers check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews remain without a reaction. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read many more reviews to get a better idea of how business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people know the worth of being informed. User-generated content has an indisputable impact on consumers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics show a company's reputation doesn't impact simply the clients. Potential employees also look at ratings and take a look at reviews.
Source: Deloitte
Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All
According to consumer review data, a tremendous 19 percent of customers always trust online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
USA Shoppers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals read reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Normally, 142 million consumers go to Yelp monthly. This is as great a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear people aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the prospective clients are looking for. Nearly a 3rd of customers state written reviews are the only function that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'very frequently'.
Source: Trust You
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% increase.
Source: RevLocal