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If They Were Asked, 77% Of Clients Would Definitely Give A Review
More than a 35% would leave a review to advise others about their consumer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their choice making process.
Source: Podium
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated material has an indisputable influence on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
If A Business Makes An Effort To Fix Issues Quickly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Company
Clients do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
89% Of Individuals Prefer To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile internet browser, people choose to read reviews on their cell phones.
Source: Statista
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
Reviews Posted On Twitter Can Help Increase Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
74% Of Local Companies Have At Least One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings stats, we found out that a business needs to have a minimum of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Typically, 142 million consumers go to Yelp on a monthly basis. This is as great a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review stats show the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Google Represents 57.5 Percent Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating data show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias