Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly choose a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When consumers have to pick a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics show a business's reputation doesn't impact just the customers. Potential employees also look at scores and take a look at reviews.

Source: Deloitte

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have an enormous influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is one of numerous that illustrate the significance of online ratings. Now that news of customer satisfaction travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for businesses with a perfect five star score.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'extremely frequently'.

Source: Trust You

77% Of Consumers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Google Accounts For 57.5% Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a negative or mediocre one.

Source: Brightlocal

Reviews Published On Twitter Can Grow Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing choices are made quickly.

Online reviews are clearly persuasive, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and rating stats reveal people value the opinion of peers more than any other content.

Source: Collective Bias

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews stay without a reply. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

Just 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to client review stats, a massive 19% of customers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista