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83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did post a review. Overall, businesses have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
Majority Of Customers Won't Use A Company If It Has Less Than A 4 Star Score
This stat is among many that illustrate the value of online ratings. Now that news of consumer fulfillment travels this fast, keeping your consumers pleased is more vital than ever.
57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for services with a perfect five star score.
Source: Brightlocal
89% Of Consumers Want To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile internet browser, people prefer to read reviews on their mobile devices.
Source: Statista
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Reviews Published On Twitter Can Help Grow Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews remain without a reply. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
70 Percent Of Customers Choose To Find Out About A Business Via Articles And Reviews, Rather Than Ads
Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Customers
24% of US shoppers consider reviews as 'very influential'.
To highlight the value of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those very same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
More youthful individuals understand the worth of being informed. User-generated material has an indisputable influence on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick a legal representative or a physician.
Young people (age 18-35) are much more inclined to work with a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters