64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

US Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers visit Yelp on a monthly basis. If you haven't claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation doesn't impact just the clients. Potential employees likewise look at scores and take a look at reviews.

Source: Deloitte

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably normally succeed, review sites help make sure of that.

Source: Statuslabs

73% Of Consumers Think Client Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear people aren't pleased with scores alone.

Customer reviews make the stats appear more genuine which is what the potential clients are trying to find. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.

Source: Fan and Fuel

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic popularity of a site can just go so far.

Source: Review Trackers

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Business

This stat is among numerous that show the importance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with an ideal five star score.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Definitely Leave A Review

More than a 35% would do it to inform others about their customer experience and 24% would most likely direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There is no way around it. Clients are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When customers have to select a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

89% Of Shoppers Choose To Read Reviews On Their Smartphones

Be it via an app or a mobile web browser, people today choose to read reviews on their cell phones.

Source: Statista