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61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two thirds of companies have good and outstanding rankings. Just 5% of companies have a ranking below 3 stars.
Source: Brightlocal
Online Product Reviews About An Item Can Boost Its Conversion Rate By A Staggering 270%
User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
USA Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.
Source: Statista
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most credible source of suggestions. Online reviews normally bring the very same weight as suggestions from loved ones.
Source: Brightlocal
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews stay without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to consumer review stats, a massive 19% of customers constantly rely on online reviews and never ever a buy without checking out reviews initially.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Consumers expect to see some unfavorable reviews.
Source: Capterra
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Customers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social media reviews statistics, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics reveal that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is really doing. Don't depend on that figure alone.
Source: Brightlocal
77% Of Consumers Would Certainly Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to submit a review to assist other people with their decision making process.
Source: Podium
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to take notice of consumers' suggestions online.
Source: Statuslabs
Clients Might Spend 31% More With A Business That Has Fantastic Reviews
Take notice of this statistic. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal