95% Of Disappointed Clients Will Go Back To A Company If A Company Makes An Effort To Fix Issues Rapidly And Effectively

Customers do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to pick a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to hire a professional based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Online Product Reviews About A Product Can Increase Its Conversion Rate By An Unprecedented 270 Percent

User review stats show the purchase possibility for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also affect our purchasing preferences.

According to social reviews data, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that four out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

Software Application Reviews Influence Over 98% Of All Buyers

18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an unassailable impact on consumers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

74 Percent Of Regional Businesses Have At Least 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online ratings data, we learnt that a company requires to have approximately 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

The Majority Of People Aged 25-34 Submitted Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

15 Percent Of People Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of prospective customers won't even consider working with a company they can't find opinions about.

Source: Statuslabs

60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and ranking data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous impact on their decision when customers have to select a solution provider.

Source: DemandGenReport

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

89% Of Clients Review A Companies Replies To Reviews

Not only do the majority of clients check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal

Just 6% Of Customers Don't Trust Consumer Reviews At All

According to customer review statistics, a massive 19% of customers always rely on online reviews and never a buy without checking out reviews initially.

Source: Statista

73% Of Customers Think Consumer Reviews Are More Important Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Almost a third of consumers state composed reviews are the only feature that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel