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77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
70% Of Consumers Prefer To Discover A Business Via Reviews And Articles, Rather Than Advertisements
Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out client reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
83% Of All Younger Buyers Were Asked To Give A Review Recently
Of those asked, 80% of customers did leave a review. In general, companies have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a doctor or a legal representative.
Younger people (age 18-35) are a lot more inclined to employ a professional based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear people aren't satisfied with scores alone.
Client reviews make the stats appear more authentic which is what the prospective clients are searching for. Practically a third of consumers state written reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably usually flourish, review sites help ensure of that.
Source: Statuslabs
89% Of Buyers Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, folks prefer to read reviews on their smart phones.
Source: Statista
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews go on without a reaction. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers