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95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'always' or 'very frequently'.
Source: Trust You
Only 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to client review stats, a tremendous 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two thirds of companies have good and awesome scores. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
Over Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies really use them.
Although we now know why customer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Corresponding with your customers establishes trust. Even something as simple as reacting to their reviews and comments can make them feel valued.
As you may anticipate, clients who feel this way are ready to spend more cash with a business.
Source: Statuslabs
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats indicate a company's reputation doesn't affect simply the consumers. Prospective employees likewise look at ratings and read reviews.
Source: Deloitte
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
Consumers Might Spend 31% More With A Business That Has Terrific Reviews
Focus on this fact. The better other users describe your product and services, the more cash you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers visit Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Because They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.
Users come because they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Shared On Twitter Can Improve Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Over Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Ranking
This stat is one of many that highlight the significance of online ratings. Now that news of customer fulfillment travels this fast, keeping your consumers delighted is more vital than ever.
57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked only for businesses with a perfect five star ranking.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and rating stats reveal people value the opinion of peers more than any other content.
Source: Collective Bias