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53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
89% Of Consumers Read A Businesses Responses To Reviews
Not only do the majority of individuals read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
74 Percent Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online rankings stats, we discovered that a business needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
USA Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
Lately reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a physician or an attorney.
Young people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
Half Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated content has an indisputable effect on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
82 Percent Of Consumers Check Out Review Sites Since They Want To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.
Users come because they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
Consumers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying decisions are made quickly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
83% Of Customers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to focus on consumers' recommendations online.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying preferences.
According to social media reviews data, Facebook impacts over half of users' purchase decisions.
Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal