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83% Of All Young Buyers Were Asked To Give A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online ratings stats, we found out that a company needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
The Majority Of Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the basic popularity of a site can just go so far.
Source: Review Trackers
15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential customers won't even consider working with a business they can't find opinions about.
Source: Statuslabs
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Stats reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, concur that it increases their buying confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a doctor or an attorney.
Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
Consumers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews go on without a reaction. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Customers Might Spend 31% More With A Business That Has Fantastic Reviews
Take notice of this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo