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If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Company
This stat is one of numerous that show the significance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your consumers pleased is more important than ever.
57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Moreover, 11 percent looked only for companies with an ideal five star ranking.
Source: Brightlocal
52% Of Consumers Trust A Product More If It Has Negative Reviews Also
We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies actually use them.
Although we now know why consumer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to client review stats, a tremendous 19% of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'very influential'.
To highlight the value of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those very same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
83% Of All Young Consumers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone