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Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
The Average Review Length Has Actually Become 65% Shorter Since 2010
Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
89% Of Customers Read A Businesses Replies To Reviews
Not only do the majority of individuals check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.
Source: Statista
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as advice from friends and family.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a physician or a legal representative.
Younger people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
74% Of Regional Businesses Have At A Minimum, 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online rankings data, we learnt that a business needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
USA Buyers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
72% Of Consumers Won't Take Action Unless They Read Some Reviews
Irrespective of how attractive your marketing is, you still require client reviews. There is no skirting around it. Customers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
82 Percent Of Customers Check Out Review Sites Since They Wish To Buy A Service Or A Product And Want To Get The Truth About Business Products And Services.
Review websites are locations that customers go to get the facts about a business, service or product . Users come since they have already formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review stats, a whopping 19% of customers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista