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Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a medical professional or an attorney.
Young people (age 18-35) are even more likely to work with a professional based upon online reviews. Only 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
15% Of People Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of possible clients will not even consider working with a business they can't find viewpoints about.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Generally, 142 million customers go to Yelp on a monthly basis. If you have not claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews typically carry the same weight as recommendations from friends and family.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management statistics show a company's reputation does not affect just the customers. Prospective team members likewise look at ratings and take a look at reviews.
Source: Deloitte
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses actually use them.
Although we now know why customer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
89% Of Consumers Choose To Read Reviews On Their Mobile Phones
Be it through an app or a mobile internet browser, customers prefer to read reviews on their mobile devices.
Source: Statista
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall two-thirds of businesses have outstanding and good scores. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read consumer reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Negative Reviews Can Boost Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people spend more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
73% Of Consumers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear people aren't pleased with scores alone.
Consumer reviews make the statistics appear more authentic which is what the potential clients are looking for. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the websites' reviews are helpful and appropriate.
Source: Fan and Fuel
89% Of Clients Read A Companies Reactions To Reviews
Not only do most customers check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal