83% Of All Younger Consumers Were Invited To Give A Review Recently

Of those invited, 80% of clients did post a review. In general, businesses have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

77% Of Clients Would Most Likely Leave A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to assist other people with their choice making process.

Source: Podium

53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

If A Business Manages To Solve Problems Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Company

Consumers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to customer review data, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the massive effect user rankings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

63.6% Of Customers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the basic appeal of a site can just go so far.

Source: Review Trackers

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

98% Of Yelp's Browsers Bought From A Business They Found On The Site

Typically, 142 million customers visit Yelp every month. This is as good a time as any if you have not declared your free Yelp business page.

Source: RevLocal

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an unassailable impact on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Customers Could Spend 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users explain your product or service, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

82% Of Consumers Visit Review Websites Due To The Fact That They Want To Buy A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Users come because they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Most Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out many more reviews to get an idea of how business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US buyers consider reviews as 'very influential'.

To highlight the significance of online reviews and ratings, did you understand that 81% of customers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks