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Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to client review data, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Reviews Shared On Twitter Can Improve Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% increase.
Source: RevLocal
A Lot Of Best-selling Products Have A Typical Rating Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower score actually helps your overall rating.
According to customer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews stay without a reply. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
Google Accounts For 57.5 Percent Of All Reviews Around The Globe
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase possibility for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a lawyer or a physician.
Young people (age 18-35) are much more inclined to employ an expert based on online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
70% Of Consumers Choose To Find Out About A Business Via Reviews And Articles, Rather Than Ads
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the basic appeal of a site can just go so far.
Source: Review Trackers
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Leading Business Issue
Reputation management stats show a business's reputation does not affect simply the customers. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the same weight as guidance from family and friends.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone