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Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users describe your product or service, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
Customers Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing choices are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
Reviews Posted On Twitter Can Help Boost Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of customer reviews remain without a reaction. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
Online Product Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Considering that the vast bulk of consumers check out reviews, you'd want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of companies have excellent and good ratings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of Customers Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust ads select to focus on clients' suggestions online.
Source: Statuslabs
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more genuine which is what the would-be customers are looking for. Nearly a 3rd of customers say composed reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel
15% Of Customers Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of potential consumers won't even think about doing business with a business they can't find opinions about.
Source: Statuslabs
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista