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91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews normally bring the very same weight as advice from friends and family.
Source: Brightlocal
Just 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to consumer review stats, a massive 19% of customers always trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
A Lot Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
82% Of Customers Go To Review Websites Since They Wish To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Product Or Services.
Users come due to the fact that they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US consumers consider reviews as 'very influential'.
To illustrate the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those same customers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star rating is the first thing consumers see. Still, users focus on other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your product and services, the more cash you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
15 Percent Of Clients Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of prospective customers will not even think about working with a business they can't find opinions about.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the massive impact user ratings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
Irrespective of how alluring your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
Younger people know the value of being informed. User-generated material has an unassailable impact on customers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people spend more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews stay without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with ratings alone.
Customer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Practically a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and relevant.
Source: Fan and Fuel