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88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation does not impact just the customers. Prospective employees also take a look at rankings and take a look at reviews.
Source: Deloitte
49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
15 Percent Of Clients Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of potential customers will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
Consumers Could Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users explain your product and services, the more money you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
These online review statistics reveal the basic popularity of a site can just presume when it pertains to trust.
Source: Review Trackers
United States Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.
Source: Statista
More Than Half Of Clients Aged 25-34 Gave Reviews
According to Statista, the younger generations are purportedly the more opinionated ones.
Source: Statista
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read client reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60% Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and ranking statistics reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias