30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.

As you might anticipate, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

89% Of Consumers Review A Companies Replies To Reviews

Not only do many individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

Now a days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

83% Of All Younger Consumers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

89% Of Clients Prefer To Read Reviews Using Their Cell Phones

Be it through an app or a mobile web browser, clients prefer to read reviews on their mobile devices.

Source: Statista

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

Google Represents 57.5 Percent Of All Reviews Across The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Over Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is one of many that show the importance of online scores. Now that news of client fulfillment travels this fast, keeping your clients delighted is more crucial than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for companies with an ideal five star rating.

Source: Brightlocal

Many Best-selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall score.

According to client rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the enormous impact user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are basically ads.

Source: Martech Zone

Consumers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, buying decisions are made rapidly.

Online reviews are clearly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need consumer reviews. There is no way around it. Clients are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When customers need to select a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport