73 Percent Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with ratings alone.

Customer reviews make the stats appear more genuine which is what the would-be customers are looking for. Almost a third of consumers state composed reviews are the only feature that makes them believe the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your customers creates trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews go on without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

When consumers have to select a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

74% Of Local Businesses Have At Least One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online rankings stats, we found out that a company requires to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Buyers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Therefore, purchasing decisions are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Only 6% Of Consumers Do Not Trust Customer Reviews At All

According to consumer review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Because the huge bulk of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91% Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review stats put consumers' reviews as the most trustworthy source of suggestions. Online reviews normally bring the exact same weight as suggestions from family and friends.

Source: Brightlocal

If A Business Makes An Effort To Solve Problems Quickly And Effectively, 95% Of Unsatisfied Clients Will Return To A Business

Consumers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

89% Of Clients Like To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, customers choose to read reviews on their phones.

Source: Statista

70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in regards to conversions.

A single review can have a huge impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.

Source: RevLocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge effect user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters