77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and score statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Over Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that illustrate the significance of online scores. Now that news of client complete satisfaction travels this fast, keeping your customers pleased is more crucial than ever.

57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for organizations with a perfect five star rating.

Source: Brightlocal

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still need customer reviews. There's no other way around it. Customers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp monthly. If you haven't declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust ads choose to take notice of clients' suggestions online.

Source: Statuslabs

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out client reviews, concur that it increases their purchasing confidence.

Companies use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista