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Reviews Posted On Twitter Can Grow Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users take notice of other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust advertisements select to pay attention to consumers' suggestions online.
Source: Statuslabs
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase probability for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
At the present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers visit Yelp monthly. This is as great a time as any if you have not declared your free Yelp business page.
Source: RevLocal
Google Represents 57.5 Percent Of All Reviews Across The Globe
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to customer review stats, a massive 19% of customers always rely on online reviews and never ever a purchase without reading reviews first.
Source: Statista
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Staying connected with your clients develops trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact make use of them.
Although we now understand why consumer reviews are so effective, many businesses obviously don't.
Source: LsaInsider
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
If A Company Handles Problems Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Business
Customers do not anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
72% Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how alluring your marketing is, you still need client reviews. There's no skirting around it. Clients are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
Because They Desire To Buy A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.
Users come because they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal