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15% Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of potential consumers won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
Customers Could Invest 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The more detailed other users describe your service or product, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% boost.
Source: RevLocal
Over Half Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Typically 2 out of 3 businesses have exceptional and good scores. Only 5% of companies have a ranking below 3 stars.
Source: Brightlocal
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
The Majority Of Best Selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower score actually helps your overall rating.
According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review stats show the general appeal of a website can only go so far when it comes to trust.
Source: Review Trackers
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually make use of them.
Although we now know why consumer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'very influential'.
To show the importance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your clients establishes trust. Even something easy like responding to their remarks and reviews can make them feel valued.
As you might expect, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center