89% Of Consumers Read A Companies Reactions To Reviews

Not only do most clients check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's consumers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact make use of them.

Although we now understand why client reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'very frequently'.

Source: Trust You

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Communicating with your clients establishes trust. Even something like reacting to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

USA Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

83% Of Customers Don't Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to take notice of clients' suggestions online.

Source: Statuslabs

73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective clients are searching for. Almost a third of consumers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and useful.

Source: Fan and Fuel

Google Accounts For 57.5 Percent Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger people understand the value of being informed. User-generated material has an unassailable effect on consumers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Over Half Of People Aged 25-34 Wrote Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

More Than Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Score

This stat is one of many that show the significance of online rankings. Now that news of client fulfillment travels this quick, keeping your clients happy is more crucial than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for organizations with a best five star ranking.

Source: Brightlocal

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal