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74 Percent Of Local Companies Have At A Minimum, One Google Review
One review is far from adequate to improve your website's SERP ranking.
Looking at online rankings statistics, we learnt that a business needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
89% Of Consumers Like To Read Reviews Using Their Cell Phones
Be it through an app or a mobile browser, customers prefer to read reviews on their phones.
Source: Statista
77% Of Customers Would Definitely Submit A Review If They Were Asked
More than a 35% would post a review to inform others about their consumer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Buying decisions are made quickly.
Online reviews are undoubtedly persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
83% Of All Younger Customers Were Asked To Give A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have asked 66% of all clients to leave a review on their company.
Source: Brightlocal
Positive Reviews Encourage 68% Of Customers To Choose Local Businesses
Given that the large bulk of consumers check out reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If A Company Deals With Problems Rapidly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business
Consumers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
Online Item Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270%
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Staying connected with your customers builds their trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to pick an attorney or a physician.
Young people (age 18-35) are even more likely to hire a professional based upon online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters