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77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they understand the enormous impact user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Focus on this fact. The more detailed other users describe your services or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
Reviews Published On Twitter Can Increase Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Ranking
This stat is among numerous that show the value of online scores. Now that news of client satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.
57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for companies with an ideal five star rating.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Likely Leave A Review
More than a 35% would do it to inform others about their consumer encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to leave a review to help other individuals with their choice making process.
Source: Podium
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Overall two-thirds of businesses have excellent and awesome scores. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Income
Businesses that treat clients honorably typically succeed, review websites help make sure of that.
Source: Statuslabs
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Stats reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something as simple as responding to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are ready to invest more cash with a business.
Source: Statuslabs
86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
89% Of Clients Read A Businesses Replies To Reviews
Not only do the majority of shoppers read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Consumer reviews make the stats appear more authentic which is what the would-be customers are searching for. Practically a third of customers state written reviews are the only feature that makes them believe the sites' reviews are beneficial and pertinent.
Source: Fan and Fuel
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone