Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

If A Business Manages To Fix Problems Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Company

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies actually utilize them.

Although we now understand why client reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new automobile and there are several models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to select a physician or a lawyer.

Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

Irrespective of how attractive your marketing is, you still require client reviews. There's no skirting around it. Clients are still willing to hear you out, but they rely on other people more.

Source: My Testimonial Engine

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When customers need to pick a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your website's SERP ranking.

Looking at online ratings statistics, we learnt that a business needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

The Majority Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista